1. Introduction
This Privacy Policy explains how Dominium BnB collects, processes, and protects information provided by property owners, managers, and accommodation providers ("Hosts") who list their properties on our platform.
By listing a property or registering as a Host, you consent to the practices described in this Policy.
2. Information We Collect
To onboard and manage Host accounts, we may collect:
Personal Information
- Full Name
- National ID or Passport
- KRA PIN Certificate
- Email Address
- Phone Number
- Physical Address
Banking Information
- Bank Account Name
- Bank Account Number
- Branch Details
- Mobile Money Payment Details
Property Information
- Property Name
- Property Address
- GPS Location
- Photos and Videos
- Pricing Information
- Property Amenities
- Availability Calendar
- House Rules
Business Information
Where applicable:
- Business Registration Certificate
- Tax Compliance Certificate
- Property Management Agreements
3. How We Use Your Information
We use Host information to:
- Create and manage Host accounts.
- Verify ownership or authority to list properties.
- Advertise properties through the Dominium BnB platform.
- Match Hosts with potential guests.
- Process guest bookings.
- Issue payments to Hosts.
- Manage disputes and complaints.
- Conduct business analytics.
- Meet legal and tax obligations.
4. Payment and Commission Structure
Dominium BnB acts as a booking and marketing intermediary.
When a guest books a property:
- Payment is collected by Dominium BnB.
- Dominium BnB deducts:
- Agreed commission;
- Marketing fees (where applicable);
- Payment processing costs.
- The remaining balance is remitted to the Host according to agreed payment timelines.
By listing on the platform, Hosts acknowledge and agree to this payment structure.
5. Property Advertising
Hosts authorize Dominium BnB to:
- Display property photographs.
- Publish pricing information.
- Promote listings on the website.
- Advertise listings on social media platforms.
- Use listing information for marketing campaigns.
Ownership of the property remains with the Host.
6. Information Sharing
We may share Host information with:
Guests
Where necessary, guests may receive:
- Property information
- Contact details after booking confirmation
- Check-in instructions
Service Providers
- Payment processors
- IT hosting providers
- Customer support partners
- Marketing service providers
- Professional advisers
Regulatory Authorities
When disclosure is required by Kenyan law or lawful government requests.
7. Data Security
Dominium BnB maintains reasonable safeguards to protect Host information, including:
- Secure servers
- Restricted access controls
- Encrypted payment systems
- Monitoring and security procedures
8. Host Rights
Hosts may request:
- Access to their personal data.
- Correction of inaccurate records.
- Deletion of data where legally permissible.
- Restriction of specific processing activities.
- Withdrawal from marketing communications.
9. Retention of Information
Host information may be retained to:
- Manage ongoing bookings.
- Meet tax and accounting obligations.
- Resolve disputes.
- Comply with legal requirements.
10. Changes to this Policy
We may update this Privacy Policy from time to time. Updated versions will be posted on the Dominium BnB website and become effective immediately upon publication.
11. Contact Details
- Phone
- [Insert Number]
- Address
- [Insert Address], Nairobi, Kenya
By listing a property with Dominium BnB, you acknowledge that you have read, understood, and accepted this Host Privacy Policy.